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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monica Wright

Monica Wright

February 17, 2026

5  out of  5
rating by Monica Wright
"Crystal was super helpful! Good to know we have someone local to be there when we need them. Thank you Richard Buck!"
We responded:
"I love hearing you were taken care
of Monica. Thanks so much for taking the time to leave us a review! "
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Greg Campbell

February 11, 2026

5  out of  5
rating by Greg Campbell
"They are awesome prices are good helpful in finding right insurance plus help with life and home insurance should came earlier"
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Stephen Strand

February 2, 2026

5  out of  5
rating by Stephen Strand
"Very patient, transparent, and helpful during the quoting and switching process for home and auto insurance, highly recommend!"
We responded:
"It's great to be working with you Steve. Thanks for the review and we look forward to getting to know you better! "
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Galen Nason

December 29, 2025

5  out of  5
rating by Galen Nason
"Highly recommend Richard Buck and his team for your insurance needs! Responsive and professional, great to work with."
We responded:
"Thanks for the 5 star review Galen. We love working with you too!"
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Betty Glass

December 24, 2025

5  out of  5
rating by Betty Glass
"The staff and service of Richard Buck's Amherst office is exceptional. They go beyond what is expected to help their clients. We really appreciate all they do to help us."
We responded:
"Thank you Betty! What makes our job fun is working with great people like you and Richard. "
Profile photo of Vincent Walker

Vincent Walker

November 11, 2025

5  out of  5
rating by Vincent Walker
"Richard and Molly have been nothing but exceptional in their professional role as insurance agents. I had nothing but great customer service sense i joined state farm and reached out to Richard. By far this has been the best service I have received from an insurance agency sense i been driving. Wouldn't trade for no one else. I also recommend them highly for anyone needing insurance."
We responded:
"Wow Vincent. We appreciate that amazing review. I will make sure we keep up the great work for you! "
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Timothy Marshall

November 4, 2025

5  out of  5
rating by Timothy Marshall
"Molly was very helpful and very detailed. Saving money is always a great thing but the service and better coverage is what mattered the most to me."
We responded:
"Your review is great Timothy. I will make sure Molly sees this and am glad we could help out!"
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1972 Finfan

October 28, 2025

5  out of  5
rating by 1972 Finfan
"Crystal never ceases to amaze me with her problem solving and reliability. I’ve been a customer for 10+ years and couldn’t ask for better service."
We responded:
"Thanks for being a great customer for so long!! We can't thank you enough! "
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Angie Spencer

September 30, 2025

5  out of  5
rating by Angie Spencer
"Excellent service. Friendly staff and willing to answer any questions and concerns I had."
We responded:
"It was good getting to know you and Kevin the other day. Thanks so much for the review and have a great Fall Season!!! Good luck with black powder season!
"
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mark firaben

September 18, 2025

5  out of  5
rating by mark firaben
"Richard Buck and his team helped me with a smooth transaction into the State Farm family. Thank you very much."
We responded:
"Glad to have you with us Mark. We look forward to getting to know you better! "
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Zane Wilson

September 18, 2025

5  out of  5
rating by Zane Wilson
"I’ve had amazing service here. Absolutely would recommend to everyone for getting coverage on any vehicles! Good prices and they will work with you!"
We responded:
"Thanks Zane! Always glad to help out in any way we can! "
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Susan Harmon

August 22, 2025

5  out of  5
rating by Susan Harmon
"This is such a great insurance company. Every one there is friendly and professional, they go out of their way to take care of you and respond quickly."
We responded:
"Thanks Susan! We want to keep taking great care of you! Have a great rest of summer and we appreciate the review. "
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Dale Byer

August 6, 2025

5  out of  5
rating by Dale Byer
"Very satisfied with Richard and his team."
We responded:
"Good to hear Dale! We appreciate being able to work with you. Reach out anytime. "
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Savanna Hudson

August 4, 2025

5  out of  5
rating by Savanna Hudson
"I highly recommend State Farm in Amherst!! After a long struggle of trying to find cheap insurance, we found State Farm! They were quick, personable, and helped meet our every need. I would 100% go through them again, we have been very pleased so far!"
We responded:
"We appreciate you giving us a chance Savanah. We will take good care of you and appreciate your business! "
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Ellen Wailes

May 14, 2025

5  out of  5
rating by Ellen Wailes
"Always a great experience and competitive pricing. Richard, Crystal and staff are always exceedingly kind and resourceful. Would definitely recommend for insurance needs."
We responded:
"We are glad to see you doing well! Thanks for letting us handle the insurance for you and for the great review! "
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Katherine Schappert

May 2, 2025

5  out of  5
rating by Katherine Schappert
"Excellent customer service and best pricing around. So glad I chose Richard Buck as my agent. He and his amazing secretary are absolutely the best."
We responded:
"Thanks for the kind words Katherine. We love working with you and your family!"
Profile photo of Rodney Hall (HLBILLE)

Rodney Hall (HLBILLE)

May 2, 2025

5  out of  5
rating by Rodney Hall (HLBILLE)
"Richard and his crew are an absolute joy to work with . Everyone involved at the office has always went above and beyond to help us out with anything we throw at them. I can’t say enough praise for them all (especially Crystal) for being there for us and we hope to continue working with them for years to come ."
We responded:
"Thank you so much for the review. It's been great working with you guys all these years! "
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Dennis Silveri

May 2, 2025

5  out of  5
rating by Dennis Silveri
"Richard was most helpful and great communicator. He also got us great coverage and a reasonable premium."
We responded:
"Dennis, I hope you get some good time with the grandkids this summer. Maybe I will see you down in NC sometime. Thanks for the review! "
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Robin Collins

May 2, 2025

5  out of  5
rating by Robin Collins
"I've had statefarm for years and I'll never go anywhere else. I love speaking with the office. They are so kind and understanding of whatever your questions are or whatever problem you run into."
We responded:
"I'm glad everyone is taking great care of you Robin! We appreciate the feedback and reach out anytime you need us. "
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Mark Scott

April 25, 2025

5  out of  5
rating by Mark Scott
"I've been a State Farm customer for almost 50 years. I've recently had reason to find a new agent in Virginia, and selected Richard Buck. The initial interactions have been great. Richard and his staff are friendly, helpful, and professional, and they have provided excellent service."
We responded:
"We are glad to have you on board Mark. Look forward to getting to know you better and working with you for a long time. "
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Darlene Moore

April 24, 2025

5  out of  5
rating by Darlene Moore
"I have been with State Farm for years. Richard and his team are the best!! Always nice and ready to help. Gretchen job! Thank you."
We responded:
"Thanks for the review Darlene! Good luck on the new job! "
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Tammy Donald

April 10, 2025

5  out of  5
rating by Tammy Donald
"Richard Buck agency with State Farm always delivers! If I could give 10 stars I would. Everyone in that office has superior customer service. Total losses my car and everything was super fast and easy. Top notch!"
We responded:
"We hate it that your car was totaled but are glad you are ok. Always glad to help and be there for you! "
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C O

April 7, 2025

5  out of  5
rating by C O
"Richard Buck and his team are superb! I have been with his office since 1987. My parents were with the office until their passing. My son is also with them. They are literally a family tradition with us. : )

They are understanding and helpful. Over the years they have helped my family and with Auto, Home, and Life insurance. They are very good and helpful with finances also!

They are like a special ops team. They take care of our problems so quickly, it becomes easy to forget we ever had problems."
We responded:
"It means a lot to us to be able to work with you all this time! We are looking forward to many more years. As always, call or stop by anytime and thank you for the great review! "
Profile photo of Dee Campbell

Dee Campbell

April 6, 2025

5  out of  5
rating by Dee Campbell
"Crystal was very knowledgeable in my questions as we made the change from another company to State Farm. She made the enrollment very easy.
Buck called to make sure that everything was good with our plan and genuinely wanted to welcome us.
Highly recommend the Amherst State Farm Team!"
We responded:
"Thank you Dee! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Call anytime! "
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Robin Herring

April 6, 2025

5  out of  5
rating by Robin Herring
"This agency is Top Notch. Crystal worked on giving us a combined homeowner and vehicle rate that saved us over $1800.00, even with adding 2 newer suvs during the process. We like to stay local with our personal property insurance and Richard and his crew did not disappoint."
We responded:
"Robin, It's always great to save people money!!!! Thanks for giving us the chance to handle your insurance and for the nice review. "